Legal · Document 03 of 12v1.0.0
Customer Terms of Service
Rules of the road for Customers placing orders on Platino Pharma.
Last updated 6 July 2026 · Version v1.0.0
Editable app-owned content. This page is maintained by Platino Pharma Technologies Pvt. Ltd. to describe how Platino Pharma operates. It is not an independent certification or a substitute for legal advice.
Customer responsibilities
- Provide accurate personal, contact, and delivery information.
- Upload only valid, unaltered prescriptions issued by a qualified practitioner.
- Use ordered medicines lawfully and only for the person for whom they were prescribed.
- Keep your delivery address complete and reachable.
- Cooperate with identity or age verification where required.
You agree not to
- Misuse the Platform or interfere with its operation.
- Upload fake, altered, or non-consented prescriptions.
- Harass, threaten, or abuse Pharmacies, delivery staff, or support agents.
- Violate any applicable law, including narcotic and controlled-substance laws.
Account suspension
We may suspend or terminate accounts involved in fraud, fake orders, prescription misuse, or illegal activity, and cooperate with authorities as required by law.